TERMS, SHIPPING & POLICIES
Clear, transparent terms regarding express logistics, 7-day exchanges, and secure payments.
PAN-INDIA AIR LOGISTICS
Last Revised: October 2026
Document Version: v3.0 (Operational Standard)
SHIPPING & DELIVERY POLICY.
Thank you for choosing NIRNTH. We partner with India’s leading tier-1 air logistics networks to guarantee safe, swift, and fully insured delivery of our luxury streetwear garments to your doorstep. This document outlines our shipping rates, handling windows, transit commitments, and live package tracking procedures as mandated by Indian e-commerce standards and payment gateway approval norms.
01
Domestic Shipping Rates (All India)
We believe in straightforward, transparent pricing with no surprise charges added at checkout:
| Order Value |
Shipping Fee |
Transit Speed |
| Orders ≥ ₹999 (or multi-item bags) |
FREE EXPRESS SHIPPING (₹0) |
Express Air Priority (2–5 Business Days) |
| Orders < ₹999 |
Standard ₹99 Flat Delivery Fee |
Standard Courier Transit (3–7 Business Days) |
Transparent Invoicing: All applicable Goods and Services Tax (GST) is already included in your order total. No additional courier octroi, handling surcharge, or delivery fees will be collected at your doorstep.
02
Order Processing & Dispatch Timeline
2.1. Standard In-Stock Drops: Orders placed for active drop products are verified, hand-packed in protective NIRNTH archival dust-bags, and dispatched within 24 to 48 business hours from our central fulfillment studio in Bengaluru, Karnataka.
2.2. Advance Pre-Bookings: For unreleased items tagged with “Pre-Booking”, garments are engineered in artisanal batches. Estimated production dispatch dates are clearly printed on the product page and confirmed via email. Upon production completion, pre-bookings receive priority 24-hour dispatch before public sales open.
2.3. Operating Days: Dispatches occur Monday through Saturday (excluding national holidays and gazetted courier holidays). Orders placed on Sunday will be processed on the following business day.
03
Estimated Delivery Timelines by Zone
Once your order has been dispatched from our Bengaluru hub, standard express transit takes:
- Metro Cities (Bengaluru, Mumbai, Delhi-NCR, Hyderabad, Chennai, Kolkata): 2 to 4 business days.
- Tier 2 & Tier 3 Cities (Pune, Ahmedabad, Jaipur, Chandigarh, Lucknow, Kochi, etc.): 3 to 5 business days.
- Rest of India & Remote Pincodes (North East, J&K, island territories): 5 to 7 business days.
Note: While our carrier partners maintain a 98%+ on-time SLA, unforeseen external contingencies such as severe weather, flight delays, regional strikes, or festival surges may occasionally cause slight transit extensions.
04
Express Carrier Partners & Real-Time Tracking
We collaborate strictly with premier, authenticated domestic logistics networks ensuring end-to-end barcode scanning, digital OTP delivery confirmation, and tamper-evident transit:
BlueDart Express Air
Delhivery Air
DTDC Priority
XpressBees
India Post Speed Post
Instant Tracking Dispatches: As soon as your shipment waybill is generated, you will automatically receive an Email and SMS notification containing your live AWB tracking number and direct tracking URL. You can also view your live shipment status anytime by logging into your NIRNTH Account.
05
Delivery Attempts, Address Accuracy & RTO
5.1. Multiple Delivery Attempts: Our courier partners make up to 3 consecutive delivery attempts before returning a package. You will receive an SMS prior to arrival, and the delivery executive will call your provided telephone number.
5.2. Address Accuracy: Please ensure that your complete delivery address, apartment/house number, landmark, and 6-digit pin code are correctly filled out at checkout. NIRNTH is not responsible for transit delays arising from incomplete address inputs.
5.3. Return to Origin (RTO): If a package is returned to our studio due to non-availability or wrong address, our support team will reach out to verify your details and coordinate an immediate re-dispatch.
06
Inspection Upon Delivery & Tamper Defense
All NIRNTH garments are packed inside tamper-evident, water-resistant packaging with branded seals.
Customer Advisory: If the outer courier flyer appears torn, opened, or significantly damaged prior to handover, please do NOT accept the parcel. Decline delivery stating “Damaged / Tampered Packaging” and notify our concierge team immediately. We will initiate a replacement shipment right away.
07
Logistics Support & Shipping Queries
If you need urgent assistance with order tracking, address modification, or delivery expediting, contact us directly:
